Refund Policy

At Blissful Pups, we want you to feel confident when shopping with us.

If you are not fully satisfied with your order, you may request a return within 30 days of delivery.

Eligibility for Returns:
To be eligible for a return, your item must:
- be unused
- be in its original condition
- be in its original packaging

Non-Returnable Items:
We do not accept returns for:
- used items
- personalised products
- final sale items

Damaged or Incorrect Items:
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Refunds:
Once your return is received and inspected, we will notify you of the outcome.
If approved, your refund will be issued to your original payment method within 5–10 business days.

Return Shipping:
Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

Contact:
For return or refund enquiries, please contact:
support@blissfulpups.com